Makers Empire 3D App | Makers Empire Help Center

Print Check Tips and Help

Known issues and workarounds

Written by Matt Stuckey
Updated over a week ago

How to change from using touch screen, mouse or touch pad in the Makers Empire 3D design app

Written by Lap
Updated over a week ago

How can my students collaborate on designs?

Students can 'buy' (duplicate) designs from the Gallery and use the import tool to rework, refine and combine designs.

Written by Matt Stuckey
Updated over a week ago

How does the Print Check work?

Students and teachers can use the Print Check tool to scan their design for potential errors, saving time and reducing waste.

Written by Matt Stuckey
Updated over a week ago

New Accounts | Logging In

How do I log in to the Makers Empire 3D app?

An overview of all the ways a student, teacher, or anyone, can log in / sign in; and tips on choosing the best option for you.

Written by Matt Stuckey
Updated over a week ago

How do students create a new Makers Empire user account using the Makers Empire 3D app?

How to create new accounts in-app (recommended for students with a higher literacy level).

Written by Matt Stuckey
Updated over a week ago

Where do students login?

How to help students login to Makers Empire

Written by Lap
Updated over a week ago

How do I create my user account for Makers Empire 3D software? (For teachers with a school Product Key)

For teachers with a school Product Key

Written by Christina Soong
Updated over a week ago

How can my child login to Makers Empire 3D at home?

Is your child's school using Makers Empire? They can login from home too - here's how.

Written by Jon Soong
Updated over a week ago

How can my students' login to the app with a username and password?

Great for students old enough to enter in a username and password. This is the easiest solution for teachers.

Written by Jon Soong
Updated over a week ago

How do I remove some of the Google accounts on my login screen?

Can't login with Google on iPad or iPhone devices

Written by Andrew Barter
Updated over a week ago

Can I add students to my school account if they're already using Makers Empire 3D at home?

If your students have already created a Makers Empire account, you can share your Class Code to allow students to join your class.

Written by Matt Stuckey
Updated over a week ago

Why does my child need my consent to become a Makers Empire Member?

Parental consent and controls help us make sure that Makers Empire 3D remains a safe and creative online experience for young people.

Written by Matt Stuckey
Updated over a week ago

Why can't I find my "Member email"?

What to do if you're trying to become a Makers Empire Member and can't find your verification email

Written by Matt Stuckey
Updated over a week ago

How do I know if somebody else has already taken the name I choose for my new account?

Issues with choosing a username

Written by Christina Soong
Updated over a week ago

Settings | Messages | Notifications | Support

How do I adjust graphics quality to increase performance?

You can make the Makers Empire 3D app run more smoothly on some devices by specifying a lower graphics quality level.

Written by Roland Peddie
Updated over a week ago

How do I view messages and notifications?

Keep track of all your design feedback, assignments, assessments, rewards, news and notifications with your Message History.

Written by Matt Stuckey
Updated over a week ago

How do I fix "Couldn't switch to the requested resolution"?

What to do if the app crashes at startup on a Windows 7 computer

Written by Roland Peddie
Updated over a week ago

Do you offer live chat and phone support?

LIVE CHAT and PHONE SUPPORT

Written by Christina Soong
Updated over a week ago

Class or School Accounts

Can I purchase a single teacher subscription?

I only want to use Makers Empire with one class

Written by Matt Stuckey
Updated over a week ago

Training Lab

What is Basic Training?

Basic Training tutorials help new users quickly learn the basic tools required to start making 3D designs in Makers Empire 3D

Written by Matt Stuckey
Updated over a week ago

Can I turn off the timer in Pro-Training?

Why do we set a timer in Pro-Training tutorials and should you turn it off?

Written by Matt Stuckey
Updated over a week ago

What is the Training Lab?

The Training Lab is home to easy step-by-step tutorials and videos that will help you learn the basic 3D design tools in Makers Empire 3D.

Written by Matt Stuckey
Updated over a week ago

Design Modules (Shaper, Blocker, Toy Designer) | Downloading Designs

How do I use the AR (Augmented Reality) tool in Makers Empire?

The AR tool allows students to visualise their designs in a 'real world' context.

Written by Matt Stuckey
Updated over a week ago

How do I use Notes on a design?

Notes allow students to highlight and explain specific aspects in their designs and create 'fly-by tours' of their creations.

Written by Matt Stuckey
Updated over a week ago

How do I change the background and lighting in a design?

The Workspace tab allows you change the background colour, the lighting colour and the lighting angle in your design.

Written by Matt Stuckey
Updated over a week ago

Can a teacher edit a student design?

Understanding how to edit student designs

Written by Andrew Barter
Updated over a week ago

How do I use measurements and set shape size in Shaper?

Measurement info can be seen in most modules, and you can set specific sizes for shapes in Shaper

Written by Roland Peddie
Updated over a week ago

How do I use the Group tool?

Use the Group tool to join / stick / link shapes together and edit them as one.

Written by Matt Stuckey
Updated over a week ago

How do I use the Magnet tool?

You can use the Magnet tool to snap shapes together, or snap align a shape to the work platform.

Written by Matt Stuckey
Updated over a week ago

How do I use Precision Move?

You can use the Precision Move tool to accurately adjust your design to very exact measurements.

Written by Matt Stuckey
Updated over a week ago

How do I use the precision size tool?

How to use the Precision Size tool in Shaper.

Written by Matt Stuckey
Updated over a week ago

How can I make the Blocker editing area larger?

Default workspace is 40mm cubed, but don't let that stop you!

Written by Matt Stuckey
Updated over a week ago

How do I use the Cut tool (formerly Boolean) - in Shaper?

How to use the Cut tool in Shaper to create new shapes.

Written by Matt Stuckey
Updated over a week ago

How can I import STLs into Shaper?

On Windows and Mac you can import STL files to create new shapes

Written by Roland Peddie
Updated over a week ago

How do I hide the popup when recording videos on Windows?

Configure the x264vfw codec

Written by Roland Peddie
Updated over a week ago

Avatar Looks

How do I buy and sell avatar 'looks'?

Avatar 'looks' are a collection of body parts, clothing and accessories which users can create, customise, buy and sell.

Written by Matt Stuckey
Updated over a week ago

How do I customise my avatar?

You can change the appearance of your avatar (formerly called "Hero") by creating or choosing new body parts, outfits and accessories.

Written by Matt Stuckey
Updated over a week ago

Design Missions

How do I design in 3D using Makers Empire 3D software?

Tips for designing in 3D

Written by Christina Soong
Updated over a week ago

How do I create a new account in offline mode?

You can create a new account without an internet connection (offline), then sync your account when you reconnect.

Written by Matt Stuckey
Updated over a week ago

Game Zone

What is Maze Mania (previously called Game Zone)?

A fun area where students can learn

Written by Andrew Barter
Updated over a week ago

Competitions

How do my students enter competitions?

Entering competitions via Makers Empire 3D software

Written by Christina Soong
Updated over a week ago

Challenge Central | Daily Challenges

What is the Makers Empire Design Curriculum - and how can I use curriculum-aligned Challenge Courses?

What is the easiest way use Makers Empire to address design and technologies / engineering design curricula?

Written by Matt Stuckey
Updated over a week ago

What are Daily Challenges?

How to find and use Daily Challenges.

Written by Matt Stuckey
Updated over a week ago

Offline Use

How do I log in to an existing account in offline mode?

No internet connection? No problem. You can still log in to your Makers Empire account offline.

Written by Matt Stuckey
Updated over a week ago

Can I use Makers Empire without an internet connection?

What happens if my internet connection is lost while I'm using Makers Empire?

Written by Matt Stuckey
Updated over a week ago

Tokens

How do I use tokens in the shop?

How to use tokens in Makers Empire 3D to unlock Shapes, Blocks and Hero parts.

Written by Matt Stuckey
Updated over a week ago

How can I get more tokens?

How to earn more tokens in the Makers Empire app - a popular question from students

Written by Roland Peddie
Updated over a week ago

How do I assign missions for my students?

Set fun and engaging design tasks for your students to complete using Makers Empire 3D

Written by Matt Stuckey
Updated over a week ago

Acceptable Content

What is your acceptable content policy?

Moderation of inappropriate and sensitive content

Written by Mandi Dimitriadis
Updated over a week ago

Why do you allow comments in the app?

How comment can contribute to positive online community

Written by Christina Soong
Updated over a week ago

How are inappropriate designs managed within the Makers Empire app?

Acceptable content, inappropriate designs and what happens next

Written by Christina Soong
Updated over a week ago

What can I do about negative or unwanted comments?

Managing negative or unwanted comments

Written by Christina Soong
Updated over a week ago

How do I report inappropriate content?

How to help us keep Makers Empire safe by reporting anything inappropriate you might find while using Makers Empire

Written by Matt Stuckey
Updated over a week ago

How do I switch off comments on my students'/child’s account?

Managing comments for your child/student

Written by Christina Soong
Updated over a week ago

Use in UAE Schools

How do I create a new account offline (UAE)?

You can create a new account without an internet connection (offline), then sync your account when you reconnect.

Written by Matt Stuckey
Updated over a week ago

How do I recover username and passwords (UAE)?

If your students (or you), forget their Makers Empire log in details you can help them recover their details and log in.

Written by Matt Stuckey
Updated over a week ago

How do I download progress reports using Makers Empire 3D app (UAE)?

You can quickly download a report on your students progress anytime, directly from the Makers Empire 3D app.

Written by Matt Stuckey
Updated over a week ago