From version 4.4 of Makers Empire 3D, it should now connect successfully on internet connections that go through a proxy server, without requiring any authentication details to be supplied.

If you are having trouble connecting, please make sure you have the latest version from https://www.makersempire.com/download and contact us if the problem continues.

​Troubleshooting

If you are having trouble connecting, please check in a web browser (on your Makers Empire 3D device) that you can access https://3d.makersempire.com - you should see:
​

If you don't see this message, please get your IT team to try adding an exception (also known as whitelisting) for the URL https://3d.makersempire.com (or with wildcards, http*://*.makersempire.com)

If you see the message as shown, please contact us for further assistance.

​Common Proxy Server Details

Here are some of the known proxy server settings for Australian Government Schools:

New South Wales DET
Username: user.name@detnsw
Password: (user password)
Address: proxy.det.nsw.edu.au
Port: 8080

South Australia DfE
Username: (not required)
Password: (not required)
Address: proxy.schools.sa.edu.au
Port: 8080

Queensland EQ
Username: the username used to log in to the school computers with, including the domain (E.g. myw\username).
Password: the password used to log in to the school computers
Address: proxy.eq.edu.au
Port: 80

Victoria DET
Username: the username used to log in to the school computers with, including the domain (E.g. edu001\username).
Password: the password used to log in to the school computers
Address: http://eduproxy/proxy.pac
Port: 8080

Tasmania Department of Education
Username: (required)
Password: (required)
Address: proxy.education.tas.gov.au
Port: 8080